Privacy Policy

Last updated: March 31, 2026

Lyla takes your privacy seriously. This policy explains how we collect, use, store, transfer, and delete your data.

1. Purposes of Processing

• Provide the AI assistant service, including chat, voice, reminders, task/routine management, and calendar features
• Manage accounts and identify users
• Improve quality and stability of the service
• Send notifications and reminders

2. Categories of Data

We may process account data, conversation content, memory data, tasks, routines, calendar data, phone call data, and push tokens depending on the features you use.

3. Third-Party Disclosure

Google Calendar integration may involve disclosure to Google LLC when you explicitly connect your calendar.

4. Processors

• Supabase, Inc. — database and authentication
• OpenAI, Inc. — AI response generation
• ElevenLabs, Inc. — voice and phone processing
• Railway Corp. — server hosting

5. Cross-Border Transfers

Data may be transferred to the United States to operate the service through Supabase, OpenAI, ElevenLabs, Railway, and Google Calendar.

6. Retention and Deletion

Data is retained until account deletion or feature disconnect, unless longer retention is required by law. You can delete your account in-app.

7. Your Rights

You may request access, correction, deletion, suspension of processing, and human review of certain automated decisions.

8. Automatic Collection

We do not use browser cookies in the mobile app, but device identifiers and push tokens may be collected for service operation.

9. Behavioral Data

We do not use behavioral data for ads. Limited analysis may be used for personalization and quality improvement.

10. Security

We use TLS, access control, encrypted storage practices, and Supabase Row Level Security.

11. Privacy Contact

Privacy Officer: [to be filled later] / support@lyla.app

12. Remedies

For Korea-based complaints, you may contact KISA (118), KOPICO, the Supreme Prosecutors' Office, or the National Police Agency.

13. Changes

Important changes will be announced in advance before taking effect.